Overview

There are occasions where you forgot a password to your eCommerce account. Our eCommerce platform offers a variety of 3rd-party authentication methods (Google, Facebook, Other Email). Each method has their own unique way to reset a password. Locate the method you use below and follow the instructions.


Please note, we are unable to change or reset a password for you on the eCommerce platform.



Authentication with Facebook

   
Please visit Facebook's help center on I can't log in to Facebook.


Authentication with Google


Please visit Google's Account Help on Change or reset your password.


Authentication with Other Email

  1. Click on "SIGN IN".
  2. Click on "Sign in using other email".
  3. On the log on screen, click on the link "Forgot your password".
  4. Follow the on-screen instructions to complete a password reset.